Legal & Commercial Terms

Terms & Conditions

The terms governing access to the STARSYNX website, digital services, technology solutions, business engagements, and related platforms.

Last Updated: September 2026

Clear Agreements

Project scope, deliverables, responsibilities, fees, and timelines are defined through appropriate written agreements.

Responsible Use

Our website, services, systems, and technology must be used lawfully, securely, and responsibly.

Intellectual Property

Ownership of pre-existing materials, third-party components, and project deliverables is addressed clearly.

Global Operations

These terms are designed for international users while recognizing applicable local laws and contractual agreements.

STARSYNX

Terms of Use & Service Framework

Please read these Terms together with any applicable project agreement, proposal, statement of work, order, or service contract.

Important: These website Terms provide a general legal framework. Individual client engagements may require additional contractual documents addressing scope, payment, intellectual property, confidentiality, data processing, service levels, warranties, and other commercial requirements.

Introduction and Acceptance

These Terms and Conditions ("Terms") govern your access to and use of the STARSYNX website, digital platforms, content, and services provided by STARSYNX ("STARSYNX," "Company," "we," "us," or "our").

By accessing or using www.starsynx.com, contacting us, requesting a proposal, purchasing a service, entering into a project agreement, or otherwise engaging with our services, you acknowledge that you have read and understood these Terms.

If you do not agree with these Terms, you should not use the website or our services.

Where STARSYNX and a client enter into a separate written agreement, statement of work, proposal, order, subscription agreement, service agreement, or other commercial contract, that agreement may contain additional or different terms. In the event of a conflict, the applicable signed or otherwise validly accepted agreement will generally control for the specific services covered by that agreement.

About STARSYNX and Our Services

STARSYNX is a technology and digital solutions company providing services that may include, depending on the applicable project:

  • Websites and web application development
  • Mobile application development
  • UI/UX design and digital experience solutions
  • E-commerce development
  • AI and machine learning solutions
  • Automation and workflow solutions
  • API integration and software integration
  • ERP and CRM solutions
  • SEO and digital growth services
  • Digital marketing and social media services
  • Technology consulting and software engineering
  • IT solutions, hardware, import and export activities
  • Training, workshops, seminars, and technology education
  • Other technology services agreed with a client

The availability, scope, specifications, pricing, service levels, delivery dates, warranties, support arrangements, and other commercial terms for a particular service may vary and will be determined by the applicable proposal, quotation, statement of work, purchase order, or service agreement.

Proposals, Quotations and Statements of Work

Proposals, quotations, estimates, presentations, demonstrations, and preliminary recommendations provided by STARSYNX are intended to describe a potential engagement unless expressly stated otherwise.

A project becomes commercially binding when the relevant parties accept an applicable proposal, statement of work, purchase order, service agreement, subscription agreement, or other written arrangement.

Unless expressly stated in writing, estimates are not guarantees of final cost, delivery time, resource requirements, or technical performance.

Any material change to scope, requirements, integrations, content, functionality, platforms, third-party dependencies, or delivery requirements may require a change request, revised quotation, or additional agreement.

Client Responsibilities

Clients are responsible for providing accurate, complete, and timely information reasonably required for the delivery of services.

  • Providing required content, credentials, approvals, data, and technical information.
  • Reviewing and approving designs, specifications, prototypes, and deliverables within agreed timelines.
  • Ensuring that supplied content, data, software, images, trademarks, documents, and other materials may legally be used.
  • Maintaining appropriate permissions and authorization for systems and accounts to which STARSYNX is given access.
  • Maintaining backups and business continuity arrangements for client-controlled systems and data unless backup services are expressly included in the agreement.
  • Using delivered systems in accordance with applicable laws and third-party terms.

Delays caused by missing information, approvals, access, content, third-party services, or other client dependencies may affect project schedules and delivery dates.

Fees, Payments, Taxes and Expenses

Fees for services are determined by the applicable quotation, proposal, statement of work, purchase order, subscription plan, or other commercial agreement.

Unless otherwise agreed in writing, taxes, duties, governmental charges, transaction fees, payment-processing charges, hosting costs, domain costs, licenses, third-party subscriptions, and other external costs may be payable by the client where applicable.

Payment schedules, deposits, milestones, recurring charges, late payment terms, refunds, and cancellation terms will be governed by the applicable commercial agreement.

Where payment is overdue, STARSYNX may, subject to the applicable agreement and law, suspend work or access to services until overdue amounts are resolved.

Project Timelines, Delivery and Changes

Project schedules are based on the information, dependencies, approvals, resources, and third-party services known when the schedule is prepared.

Delivery dates may change because of scope changes, delayed approvals, unavailable client resources, third-party platform changes, technical dependencies, regulatory requirements, force majeure events, or other circumstances outside STARSYNX's reasonable control.

Requests that materially alter the agreed scope may be treated as change requests and may affect project fees and delivery timelines.

Intellectual Property

Unless otherwise agreed in writing, STARSYNX retains ownership of its pre-existing software, frameworks, libraries, methodologies, templates, tools, reusable components, know-how, processes, documentation, designs, and other intellectual property developed or owned independently of a particular client project.

Ownership or licensing of project-specific deliverables will be determined by the applicable written agreement and may depend on completion of agreed payment obligations.

Third-party software, open-source software, fonts, stock assets, APIs, platforms, plugins, libraries, cloud services, and other third-party materials remain subject to their respective licenses and terms.

STARSYNX may use general skills, experience, ideas, techniques, concepts, and know-how gained during an engagement provided that doing so does not disclose the client's confidential information or violate contractual obligations.

Confidentiality

Each party may receive confidential or proprietary information from the other party in connection with a business relationship.

Confidential information should be used only for the purpose for which it was disclosed and should not be disclosed to unauthorized third parties except where required by law or otherwise permitted by the applicable agreement.

Confidentiality obligations generally do not apply to information that is publicly available without breach, already lawfully known, independently developed without use of confidential information, or lawfully received from another source without a confidentiality obligation.

Where a project requires enhanced confidentiality, the parties may enter into a separate Non-Disclosure Agreement or confidentiality clause.

Privacy and Data Protection

STARSYNX may process personal information in connection with its website, communications, business operations, and services. Our Privacy Policy explains our general approach to personal information processed through our website and related activities.

Depending on the service and the parties involved, additional data processing terms may be required, including data-processing agreements, controller/processor provisions, security requirements, or other contractual safeguards.

Where applicable, STARSYNX intends to handle personal information in accordance with applicable privacy and data-protection requirements. The specific obligations that apply can depend on the location of the individual, client, business, service, and processing activity.

International transfers of personal information may be subject to additional legal requirements and contractual safeguards where applicable.

Third-Party Services and Platforms

Technology projects may depend on third-party services such as cloud providers, hosting companies, payment providers, domain registrars, app stores, analytics services, communication platforms, APIs, advertising platforms, software libraries, and other external providers.

Third-party services are governed by their own terms, policies, availability, pricing, and technical limitations. Unless expressly agreed otherwise, STARSYNX does not guarantee the continued availability, pricing, functionality, security, or compatibility of third-party services.

Changes or failures affecting third-party services may require technical changes, additional costs, replacement services, or changes to project timelines.

Artificial Intelligence and Automated Systems

STARSYNX may use or develop artificial intelligence, machine learning, automation, recommendation, analytics, or other automated technologies as part of certain services.

AI-generated or automated outputs may require human review and may not always be accurate, complete, current, unbiased, or suitable for a particular purpose.

Clients are responsible for determining whether an AI or automated solution is appropriate for their particular business, regulatory, professional, safety, or operational requirements.

Unless expressly agreed otherwise, STARSYNX does not represent that an AI-enabled system will produce error-free outputs or replace professional judgment, legal advice, medical advice, financial advice, or other regulated professional decision-making.

Acceptable Use

You agree not to use the STARSYNX website, systems, services, or technology for unlawful, fraudulent, abusive, deceptive, or harmful purposes.

  • Attempting unauthorized access to systems, accounts, or networks.
  • Introducing malware, malicious code, harmful scripts, or other destructive technology.
  • Interfering with the availability or security of our website or services.
  • Infringing intellectual property, privacy, or other legal rights.
  • Using services to facilitate fraud, abuse, harassment, or unlawful activities.
  • Attempting to bypass security, authentication, access controls, or technical limitations.
  • Using our services in a way that violates applicable law or contractual obligations.

STARSYNX may suspend access where reasonably necessary to protect its systems, clients, users, personnel, or third parties.

Third-Party Links and External Websites

The STARSYNX website may contain links to third-party websites, applications, platforms, or resources.

These external services are operated independently from STARSYNX. Their availability, content, privacy practices, security, and terms are controlled by their respective operators.

Providing a link does not necessarily constitute endorsement, sponsorship, or affiliation unless expressly stated.

Warranties and Service Disclaimer

STARSYNX will use reasonable care and professional skill in providing services as agreed in the applicable contract.

Except where expressly stated in a written agreement, the website and general information are provided on an "as is" and "as available" basis to the maximum extent permitted by applicable law.

STARSYNX does not guarantee that the website or every service will always be uninterrupted, error-free, completely secure, or compatible with every device, browser, operating environment, third-party platform, or future technology.

Nothing in these Terms excludes a warranty, condition, right, or remedy that cannot lawfully be excluded or limited under applicable law.

Limitation of Liability

To the maximum extent permitted by applicable law, STARSYNX will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business opportunity, goodwill, anticipated savings, or data, arising from or related to the website or services.

Where legally permitted and unless a different limitation is agreed in a written contract, STARSYNX's aggregate liability arising from a particular paid service or engagement will be limited to the fees actually paid to STARSYNX for the relevant service during the applicable contractual period.

This limitation does not apply to liabilities that cannot legally be excluded or limited, or where the parties have expressly agreed otherwise in writing.

Indemnification

To the extent permitted by applicable law and subject to the applicable agreement, a client may be responsible for claims arising from materials, data, instructions, content, products, or activities supplied or authorized by the client that infringe third-party rights, violate applicable law, or cause harm through the client's misuse of the services.

The precise scope of indemnification obligations, exclusions, procedures, and limitations may be established in the applicable project or commercial agreement.

Suspension and Termination

A service or project may be suspended or terminated in accordance with the applicable agreement.

STARSYNX may suspend or restrict access where reasonably necessary because of non-payment, material breach, security risks, unlawful activity, abuse, misuse, or circumstances that create a material risk to STARSYNX, its clients, systems, personnel, or third parties.

Termination does not automatically remove obligations that are intended to survive termination, including applicable payment, confidentiality, intellectual property, privacy, limitation of liability, dispute-resolution, and other continuing obligations.

Force Majeure

STARSYNX will not be responsible for failure or delay caused by circumstances beyond its reasonable control, to the extent permitted by applicable law.

Such circumstances may include natural disasters, war, terrorism, civil unrest, government actions, regulatory changes, widespread internet or telecommunications failures, major infrastructure outages, cyber incidents, pandemics, labor disruptions, failures of critical suppliers, cloud or hosting outages, or other events that could not reasonably have been prevented or overcome.

International Clients and Compliance

STARSYNX serves clients and users in multiple countries. You are responsible for complying with the laws and regulations applicable to your own business, location, industry, users, transactions, and use of our services.

Where a project is subject to specific regulatory requirements, industry standards, data-protection rules, export controls, sanctions, accessibility requirements, or other compliance obligations, those requirements should be identified during project planning and included in the applicable agreement where appropriate.

These Terms are not a representation that every STARSYNX service, website feature, or project is subject to or compliant with every law in every jurisdiction.

Changes to These Terms

STARSYNX may update these Terms from time to time to reflect changes to its services, business practices, technology, legal requirements, or contractual framework.

The updated version will be published on this page with a revised effective or last-updated date.

Changes to these website Terms do not automatically modify a separate signed agreement unless that agreement expressly permits such modification.

Governing Law and Dispute Resolution

Unless a separate written agreement provides otherwise, these website Terms are intended to be governed by the laws applicable to STARSYNX's principal contracting entity and its applicable jurisdiction, subject to mandatory laws that cannot legally be excluded.

For commercial engagements, STARSYNX and the client may agree in writing on the governing law, venue, courts, arbitration rules, mediation procedures, or other dispute-resolution mechanism.

The parties are encouraged to attempt good-faith discussions and commercially reasonable resolution of disputes before commencing formal proceedings, where appropriate.

Severability and Waiver

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue to the extent permitted by law.

A failure by STARSYNX to enforce a provision at any particular time does not constitute a permanent waiver of that provision or any other right.

Electronic Communications and Agreements

You agree that electronic communications, online approvals, electronically delivered documents, and electronic signatures may be used for business communications and contracting where legally permitted.

Electronic acceptance, approval, or execution may have the same contractual effect as a physical signature where recognized by applicable law and the relevant agreement.

Nothing in these Terms requires electronic contracting where applicable law or the parties' agreement requires another form.

Affiliated Websites and Brands

STARSYNX may own, operate, manage, develop, or provide technology services to digital platforms and brands, including platforms such as Tadow and BookByte.

Individual platforms may have their own terms, privacy policies, transaction rules, refund policies, or other legal documents. Where such documents apply to a particular platform or transaction, those documents govern the relevant activity.

The STARSYNX website Terms should not be interpreted as replacing platform-specific terms where separate terms have been published.

Contact STARSYNX

If you have questions about these Terms, our services, or a contractual relationship with STARSYNX, please contact us through our official communication channel.

STARSYNX

Email: contact@starsynx.com

Website: www.starsynx.com

Legal Interpretation

Nothing in these Terms is intended to exclude or restrict any right, remedy, liability, or protection that cannot legally be excluded or restricted under applicable law. Where mandatory local law applies, the relevant mandatory provisions will continue to apply.

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